 |
|
 |
 |
|
|
The Quality and Environment policy of Metalliset Group The Quality and Environment policy of Metalliset Group Continuous improving of customer satisfaction is a prerequisite for our existence. Indicators have been developed for finding out the level of satisfaction. Measurement results are utilised for developing the operation, which requires also understanding the customer deeply. The management of Metalliset Group sets annually accurate measurable quality and environment targets. Implementation is followed regularly and noticed development needs are realised according to plan and assertively with the principle of continuous improvement. The management allocates necessary resources for this so that the personnel can focus on development and reach all the targets of the company. Managing the different operations and resources of Metalliset Group is based on facts and process thinking. Therein it is important to understand the entirety formed by processes that are related to one another and to take care of one's tasks perfectly. Metalliset Group and its partners in co-operation are dependent on each other and deep relations between all the parties boost collective competitiveness. Quality and environmental consciousness is part of the professional skills of the personnel and suppliers. Active will, sufficient information, skills and possibilities to work optimally for quality and environment is expected from all. This is emphasized in developing and training of the personnel. Everybody accounts for the quality of his own work so that a defective semi-finished product / work performance is not transferred to the next work stage. Modes of working, technology and production methods are internationally competitive in their quality and environmental features. The use of raw materials, energy and chemicals that strain the environment is efficient. Thus the volume of discharges and waste is minimized. Metalliset Group adheres to laws, decrees and regulations of the authorities. The expectations of the different interest groups are taken into account in developing the business. Metalliset Group is committed to the realisation of this quality and environment policy in all its operations. At Heinävesi, 24.05.2006 Matti Hirvonen   Top of the page |
|
 |
||||||||||||||||||||||||||||||
